Chief People Officer // Toronto Transit Commission
Gemma has dedicated her entire career to public transit and Human Resources, having joined the Toronto Transit Commission (TTC) in 1982. Now, as Chief People Officer, Gemma oversees all Human Resources, Training and Development, Human Rights and Diversity, Policy Development, Employee Service Centre as well as Investigative Services matters of this large organization. She was the first female on the TTC Executive Team and holds directorships with the TTC Sick Benefit Association and TTC Pension Fund Society. Gemma is also affiliated with the International Association of Public Transit, the Ontario Municipal Human Resources Association, is a member of the Governing Body for the Toronto Chief Human Resources Officer Leadership Summit, and volunteers her time with the Dreams Take Flight national charitable organization. She graduated with a Business Administration Diploma with High Honours from Seneca College and then attained Human Resources and Law Procedures Certificates from Ryerson University in Toronto. With a focus on customer service, people, transformation and culture change, the TTC was recognized as one of Greater Toronto’s Top Employers and named Outstanding Public Transportation System of the year by the American Public Transportation Association.